Establish Service

Start or Stop Service

To start or discontinue water service at an existing service location please call our Customer Service Office at (305) 296-2454.  Please have the following information available:

  • Account name
  • Service Address
  • Mailing Address
  • Phone number
  • Driver’s License Number
  • Date of Birth
  • Email address
  • Payment Method:
    • Credit Card
    • Check
    • Google Pay
    • Apple Pay

A $90.00 deposit and $20 service fee will be collected when service is established.  The Deposit may be waived if you opt for our autopay option. 

Transfer Service 

Please call our Customer Service Office, Monday through Friday, 8:00 a.m. to 5:00 p.m. at (305) 296-2454 to transfer your service from one Authority service area location to another Authority service area location.

New Water/Sewer Installation Request

Permitting Documentation

Do you need information on the availability of Water and/or Sewer service at your property for a municipality’s Building Permit process?

Request permitting information form

Do you want information on the availability of Water and/or Sewer service at a property you are considering purchasing? Do you want pricing of service if available?

•    Yes

•    No

Installation of New Service

Are you ready to have a Water Meter and/or Sewer Service installed at your property?

Install New Service form