Florida Keys Aqueduct Authority (FKAA)
The FKAA is the water service provider for the Florida Keys, supplying potable water to all residents while providing reclaimed water and wastewater services in select areas.
Our team of talented professionals work 24 hours a day, every day, to deliver safe, reliable, refreshing water for the residents and visitors to the Florida Keys in the most cost-effective manner. Our dedication to our customers is reflected in our extensive water quality protection program, our water supply planning, our commitment to conserving our precious natural resources and our superior customer service.
Public Records Request
Pursuant to Florida Statutes Title X, Chapter 119 Public Records, Section 119.07(4)(d) If the nature or volume of public records requested to be inspected or copied pursuant to this subsection is such as to require extensive use of information technology resources or extensive clerical or supervisory assistance by personnel of the agency involved, or both, the agency may charge, in addition to the actual cost of duplication, a special service charge, which shall be reasonable and shall be based on the cost incurred for such extensive use of information technology resources or the labor cost of the personnel providing the service that is actually incurred by the agency or attributable to the agency for the clerical and supervisory assistance required, or both.
Extensive use is considered any task in excess of 1/2 hour of an Associate’s time to complete. The reasonable service charge assessed will be at the hourly rate established.
For additional information, please see our Public Records Request Policy (PDF).
Submit a Public Records Request online.