Delivering Quality Water to Paradise

FKAA Billing Update

Due to service interruptions from Hurricane Irma the FKAA will be estimating customer bills in September and October based on the prior year’s consumption. You will also receive a 50% discount for September consumption. This discount will be posted on your September or October bill or a combination of each bill depending on your bill cycle as shown below.

Billing Cycle Consumption Discount on September bill Consumption Discount on October Bill Total Consumption Discount(Same month Prior Year)
Week 1 0% 50% 50%
Week 2 25% 25% 50%
Week 3 50% 0% 50%
Week 4 50% 0% 50%

FKAA Video Vault

Imagine a Day Without Water -- Keys Personalities Share their Perspective

Florida Keys Water -- It's Worth Saving!

About Us

The FKAA is the water service provider for the Florida Keys, supplying potable water to all residents while providing reclaimed water and wastewater services in select areas.

Our team of talented professionals work 24 hours a day, every day, to deliver safe, reliable, refreshing water for the residents and visitors to the Florida Keys in the most cost-effective manner. Our dedication to our customers is reflected in our extensive water quality protection program, our water supply planning, our commitment to conserving our precious natural resources and our superior customer service.


Take a deeper look
More about us

What we do


Million Gallons Daily




Pumping Stations


Miles of pipe


Aquifer wells


Bridge Crossings


Million Gallons Storage


Wastewater Plants

Contact Us

Please do not send financial information such as credit card or banking numbers. Your account information can be managed through our secure Pay My Bill system or by contacting Customer Service at 305-296-2454.

Florida Keys Aqueduct Authority

Corporate Headquarters
1100 Kennedy Dr
Key West, FL. 33040

Customer Service

Email: info@fkaa.com

Public Records Requests
Attn: Juliette Torres
1100 Kennedy Drive
Key West, FL 33040
Phone: 305-295-2290
Fax: 305-295-2190
Email: jtorres@fkaa.com
Electronic Form